Planning Your 访问
Appointment Information
Schedule Your Appointment
To schedule an 任命, call 904-256-8080. Upcoming 任命 information can be viewed 通过 Patient Portal. To access the Patient Portal, log in using your JU ID and password. Once you are in the Patient Portal, you will be able to see upcoming 任命s and information details. Currently the SHC is not offering walk-in 任命s.
Appointment Adjustments
请 be prompt for your scheduled 任命 to complete the check-in process. Recommended arrival is 10 minutes prior to your scheduled 任命 time. If you are 10 minutes late for your 任命, we will do our best to fit you into 日程安排. However, out of fairness to other students, you may be asked to reschedule your 任命, and you will be charged a “No Show” fee.
How to Cancel an Appointment
If you cannot make your 任命, please let us know so we can make your 任命 available to other students. Currently, we ask that you call the JU SHC at (904) 256-8080 and speak with the Front Office Coordinator or leave a message, if after hours.
No-Show Policy
If a patient does not show up for their scheduled 任命, their JU account is charged a “No Show” JU SHC fee of $25. If a student misses more than 3 任命s within an academic 一年, they will no longer be eligible to receive services for the remainder of the academic 一年. A “No Show Fee” will be assessed to students who fail to cancel an 任命 that they cannot attend with at least a 2-hour notice.
No Children Policy
To ensure the safety and protection of children and to ensure patients receive the needed care without the distractions of a child, children are not permitted in the JU SHC clinical areas. We encourage you to make arrangements for childcare prior to 你的来访. If needed during 你的来访, children are permitted in the JU SHC lobby/waiting area 只有 if they remain supervised by an adult at all times.
How to Prepare for Your 访问 at the Student 健康 Center
- If you have been exposed to someone who has been diagnosed with COVID-19 or are experiencing viral-like symptoms, a fever, cough or shortness of breath, 不 come to your 任命 and 立即 call the Student 健康 Center for further instructions.
- Complete all forms as instructed by the Front Office Coordinator who scheduled your 任命.
- 把你的 JU ID, insurance card, emergency contact numbers and names, addresses and telephone numbers of health care specialties who are currently involved in managing your care, and a list of your current medications.
- 请 check in 10 minutes prior to your scheduled 任命 time.
- If you are late for your scheduled 任命, you may be asked to re-schedule. 请 keep this in mind when scheduling your 任命.
- 请 note that 任命s are limited in length and you may be asked to schedule a follow-up 任命 if you have multiple concerns or your care requires more than the allotted time.